Professional Assertiveness
September 23, 2007 - 6:57am — X
Training Course:
Professional Assertiveness - [Key Notes]
Overview:
Do you feel that co-workers see you as too passive or aggressive in your professional career? Do you wonder if there is a more appropriate professional style? Do you want to know how to develop your professional style? Do you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your constructive feedback techniques? If you answered yes to any of these questions, it's a good time to learn to be an assertive business professional. This course will guide you as you move into a proactive, responsible, professional style. You'll learn methods to help you identify an appropriate assertive style and strategies to prepare you use that style. You'll also learn how to implement the assertive style in your work environment. You will learn how to develop your assertive communication technique by developing your proactive listening and constructive feedback strategies. With the assistance of this course, you'll no longer worry about being "too passive" or "too aggressive."
Target Audience:
Business professionals, managers, executives, & supervisors
Lesson Objective:
Becoming an Assertive Professional
- Recognize benefits of learning change strategies for becoming an assertive business professional.
- Identify questions to ask to determine personal professional style.
- Match the methods for achieving an assertive professional goal with the corresponding statements.
- Match the guidelines for modifying his or her personal professional style with the corresponding statements.
Proactive Listening Strategies
- Recognize the value of learning proactive listening strategies.
- Assess an interaction in a business scenario to determine whether someone was successful as an active listener.
- Assess an interaction in a business scenario to determine whether someone was successful as an effective listener.
- Apply the appropriate methods for using assertive questioning in a given business scenario.
Constructive Feedback Strategy
- Recognize benefits of using constructive feedback strategies.
- Assess an interaction in a business scenario to determine whether someone successfully used the steps to clarify the feedback strategy.
- Assess an interaction in a business scenario to determine whether someone successfully used the steps necessary to give positive feedback.
- Apply the appropriate methods for providing constructive criticism in a business scenario.
- Match guidelines for saying no responsibly with corresponding statements.
SkillSoft ID: COMM0171
Training Course:
Professional Assertiveness - [Key Notes]
Overview:
Do you feel that co-workers see you as too passive or aggressive in your professional career? Do you wonder if there is a more appropriate professional style? Do you want to know how to develop your professional style? Do you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your constructive feedback techniques? If you answered yes to any of these questions, it's a good time to learn to be an assertive business professional. This course will guide you as you move into a proactive, responsible, professional style. You'll learn methods to help you identify an appropriate assertive style and strategies to prepare you use that style. You'll also learn how to implement the assertive style in your work environment. You will learn how to develop your assertive communication technique by developing your proactive listening and constructive feedback strategies. With the assistance of this course, you'll no longer worry about being "too passive" or "too aggressive."
Target Audience:
Business professionals, managers, executives, & supervisors
Lesson Objective:
Becoming an Assertive Professional
- Recognize benefits of learning change strategies for becoming an assertive business professional.
- Identify questions to ask to determine personal professional style.
- Match the methods for achieving an assertive professional goal with the corresponding statements.
- Match the guidelines for modifying his or her personal professional style with the corresponding statements.
Proactive Listening Strategies
- Recognize the value of learning proactive listening strategies.
- Assess an interaction in a business scenario to determine whether someone was successful as an active listener.
- Assess an interaction in a business scenario to determine whether someone was successful as an effective listener.
- Apply the appropriate methods for using assertive questioning in a given business scenario.
Constructive Feedback Strategy
- Recognize benefits of using constructive feedback strategies.
- Assess an interaction in a business scenario to determine whether someone successfully used the steps to clarify the feedback strategy.
- Assess an interaction in a business scenario to determine whether someone successfully used the steps necessary to give positive feedback.
- Apply the appropriate methods for providing constructive criticism in a business scenario.
- Match guidelines for saying no responsibly with corresponding statements.
SkillSoft ID: COMM0171